Delivery Information

How long will delivery take?

Your order will usually be despatched within 5 working days. Small items will be sent via Royal Mail Second Class. Large items will be sent by courier on a next day service and will require a signature. If you are unavailable to receive and sign for the delivery the courier will leave a contact card so you can arrange a new delivery time that is convenient for you.

Help, I need something urgently!

Don’t worry, we’re here to help. Call us on 01223 328051 and tell us when you need delivery and we will do everything we can to make that happen. We’ve helped our customers get ready for Ofsted, prepare for job interviews and receive Beat Babies in time for birthdays and back to school, so do get in touch.

What is your delivery charge?

Delivery is charged at £3.99 ex VAT (£4.79 including VAT) for all orders regardless of their size or value to delivery addresses in the UK and Isle of Man. If you are located in the Channel Islands, please contact us with details of what you’d like to order and we will quote you for delivery.

International Orders

Our full product range is available to international schools and customers through CES Holdings. Please contact them directly at info@cesholdings.co.uk or call them on +44 161 367 9337. They are experts in shipping worldwide and will be able to supply you with quotes and shipping options. However, they do require a minimum order value of £500. If your order is less than £500, please contact us and we will do our best to put you in touch with one of our trade partners who may be able to fulfil your order. If you are based in the USA, please visit our US website.