Terms & Conditions

Pricing & VAT

Prices are valid until 31st December 2018 though we reserve the right to alter prices if circumstances make it necessary to do so.  VAT will be added, where applicable, to your order at the current rate. If you are ordering from overseas, please contact us so we can create your order without VAT.


Payments

If you are ordering from a school or nursery, we can invoice you for your order. Simply select the ‘Invoice Payment’ option at the Checkout. Payment is due within 30 days of the date of the invoice. You can also choose to pay online at the time of placing your order via PayPal or a credit/debit card.

Private individuals or settings will be required to pay for goods at the time of ordering and this can be done securely online using PayPal or a credit/debit card.

Visa  Mastercard  Maestro  JCB  American Express  Worldpay  PayPal

Cheques should be made payable to Yellow Door and sent to:

Yellow Door
PO Box 532
Cambridge
CB1 0BX


Credit Facilities

If payment of invoices is not received within 30 days, Yellow Door reserves the right to withdraw credit facilities for future orders.


Delivery

UK delivery is charged at:

Ex. VAT: £3.99
VAT: £0.80
Total: £4.79

If you are placing an order from overseas, please contact us for a shipping quote.

Your order will normally be despatched within 7 working days using either post or parcel courier. If there is a delay in your order or any of the items are temporarily out of stock, we will notify you as quickly as possible. You have the right to cancel your order if you are not happy with the expected delivery date.

See our full delivery info.


Cancellation of Orders

Cancellation requests must be made within 24 hours of the initial order being placed. After this time Yellow Door reserves the right to pass on any charges incurred to the customer.


Privacy & Cookies

Yellow Door Ltd is committed to protecting your privacy. We are registered under the Data Protection Act 1998 (registration no. Z9102658) and the data controller is Yellow Door Ltd of Unit 5, Gwydir Enterprise Centre, 23 – 25 Gwydir Street, Cambridge, CB1 2LG. We comply with the GDPR regulations that took effect on 25th May 2018. We store and use your data on the basis of legitimate interest. This enables us to fulfil your orders and send you relevant information about our products and services. Please see our full privacy policy.

This site uses cookies and by using the Yellow Door website you are consenting to their use. Cookies are small text files that are placed on your device to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. See more information about cookies.


Warranty

Yellow Door Ltd warrants the goods to be free of defects. If you find that the goods received do not match your expectations, please contact us within 14 days to discuss a replacement or refund.

See our full returns policy.


Title of Goods

All goods remain the property of Yellow Door Ltd until such time as invoices are paid.

If you have any questions about our terms and conditions, please call us on 01223 328051 or email us at info@yellow-door.net