Yellow Door terms and conditions

Payments

If you are ordering from a school or nursery, we can invoice you for your order. If you are ordering on our website and would like to be invoiced, please select the 'Please invoice my school / nursery' option at the Checkout. Payment is due within 30 days of the date of the invoice.

Customers placing personal orders or schools / nurseries wishing to pay in advance can either order and pay online or send a cheque made payable to Yellow Door to:

You can also pay for your order online securely using PayPal or a credit/debit card.

Delivery

UK delivery is charged at:

If you are placing an order from overseas, please contact us for a shipping quote.

Your order will normally be despatched within 7 working days using either post or parcel courier. If there is a delay in your order or any of the items are temporarily out of stock, we will notify you as quickly as possible. You have the right to cancel your order if you are not happy with the expected delivery date.

If you are ordering near the end of term for delivery to a school address, please let us know when the school will be open for delivery.

VAT

VAT is added to your order at the current rate. If you are ordering from overseas, please contact us to order without VAT.

Warranty

Yellow Door warrants the goods to be free of defects. If you find that the goods received do not match your expectations, please contact us to discuss a replacement or refund.

If you have any questions about our terms and conditions, please call us on 0845 603 5309 or email us at info@yellow-door.net.